Privacy Policy

Privacy Policy

Introduction

Welcome to https://anxiety-therapy.storysurge.net (hereafter referred to as “Anxiety Therapy” or “we”). We are dedicated to maintaining a transparent and secure online environment for our users, ensuring that your privacy is protected at all times. This comprehensive Privacy Policy explains how we collect, use, and safeguard the personal data of individuals who interact with our website, applications, services, and products.

Scope

This policy covers every aspect of our digital presence, including but not limited to:

  1. Our official website at https://anxiety-therapy.storysurge.net
  2. All associated mobile applications and online services
  3. Interactions on social media platforms linked to our website
  4. Any other platform or service we own or operate in the future

Please note that this policy does not extend to third-party websites, applications, or services accessed through links or integrations on our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal information.

Processing Activities

This Privacy Policy guides how we interact with users in the following scenarios:

  1. As an authorized user: If you sign up to use our applications or services, we process your data to provide personalized functionality and access to relevant resources.
  2. Website visitors: When you visit our websites, we may collect certain information as described below.
  3. Communication with us: We respect your right to contact us regarding our services. Any communications, including emails, phone calls, or text messages, are stored in accordance with this policy.

Personal Data Collection

We collect various types of personal data, which can be categorized as follows:

  1. Account Information: Details required to create and manage your user account, such as usernames, passwords, email addresses, and profile pictures.
  2. Payment Information: Data needed for processing payments, including credit/debit card numbers, expiration dates, and billing addresses.
  3. Financial Information: Transaction records and billing details associated with our services or purchases made through our platform.
  4. Purchase Information: Details about products or services you’ve purchased from us, including quantities, prices, and order dates.
  5. Mobile Device Identifiers: Unique identifiers assigned to your mobile device for tracking and analytics purposes (e.g., IP addresses, advertising IDs).
  6. Location Data: Geographic information provided by your browser or device when using our location-based services.
  7. Feedback and Reviews: Any comments, suggestions, or ratings you choose to share with us.
  8. Social Media Information: Data from social media platforms when you connect your accounts to our services.
  9. Product Information: Details about products you’ve expressed interest in or purchased, including preferences and customization options.

We collect this data through multiple channels: user input forms, interactions with our applications and websites, automated tracking technologies (like cookies), and information provided by third parties.

Cookies

Anxiety Therapy uses cookies to enhance your experience on our website and improve our services. Cookies are small text files stored on your browser or device that help us remember your preferences and provide personalized content. They can be categorized as:

  1. Strictly Necessary: These cookies enable core features of our website, such as secure login and account management.
  2. Preference: They allow us to remember user settings and customize the presentation of content.
  3. Analytics: Used for gathering statistical data about how users interact with our site, helping us improve performance and functionality.

Users have control over non-essential cookies through our Cookie Manager, where you can manage or delete specific types of cookies.

Retention and Deletion

The duration for which we retain personal data depends on the purpose it was collected for. We adhere to legal requirements regarding data retention periods and follow these guidelines:

  1. Essential Data: We may store this data indefinitely until the legal retention period expires or you request its deletion.
  2. Transactional Data: Typically kept for a limited time, such as for billing or warranty purposes (as required by law).
  3. Analytics Data: Aggregate data may be retained for extended periods to enhance our services and understand user trends.
  4. User-Generated Content: We respect your right to control the availability of your content; it can be deleted at any time, and we will remove or anonymize it from public view upon request.

Your Rights

Depending on your location, you have certain rights regarding your personal data:

  1. Access: The right to review and receive a copy of your personal data held by us.
  2. Rectification: Requesting corrections if your data is inaccurate or incomplete.
  3. Erasure (Right to be Forgotten): Asking us to delete your personal data, subject to certain exceptions.
  4. Restriction: Limiting the use or processing of your data under specific circumstances.
  5. Portability: Receiving a copy of your data in a structured, commonly used format, and transferring it to another controller.
  6. Objection: Opposing the processing of your data for legitimate interests.
  7. Non-Discrimination: The right to be free from discrimination when exercising any of the above rights.

To exercise these rights or file complaints/appeals, please contact our Data Protection Officer at [email protected] or write to us at:

Anxiety Therapy Privacy Team
[Address]

Changes to Policy

We reserve the right to update this Privacy Policy at any time. Material changes will be notified via a prominent notice on our website, and updated policy versions will be accessible here. We encourage you to review these updates regularly to stay informed about how we protect your data.

Contact Information

For any inquiries, unsubscribe requests, or questions related to data privacy, please contact us: